ILH – Persona / Agent

She is regularly booking for large groups of Italian language students. Hence why she needs to be able to do group bookings with the option to call someone at the hotels reservation team. She also needs a special price that’s only available for booking agents. She needs a variation of room types… single, double, twin and triple ideally all on the same floor. Check-in for the students need to be all at the same time. The hotel needs to have a space for buses to stop to drop off the guests. The students ll need god public transport connection. They ll need to get their pre-booked sightseeing bus tour tickets handed in at check-in. Margret ll need an invoice for ll rooms and tickets.